FAQs

Yes. Access to the inlet and outlet ports of your tank is a must for inspection and maintenance. Risers and childproof access lids can be easily installed at ground level for easy access.

Possibly, but any alteration in the spray area may require a repair permit.  The system is designed to be installed in specific areas and to spray a specific amount of square footage in order to meet TCEQ and local requirements.  Adding spray heads or moving spray heads may not be feasible to meet those requirements.

Any alteration of the system by the homeowner, landscaper, or irrigation company will put the system out of compliance and will be at the homeowner’s expense to bring the system back into compliance.

Don’t panic!  It is usually not an emergency.  Press the silence button to silence the buzzer.  Check the breakers to your system; sometimes short power outages can cause the alarm to activate.  If the light stays on or if the buzzer sounds again, call your maintenance provider as soon as possible.  Never turn the system off.

Although plumbers and septic maintenance providers may seem to deal with the same problems, these businesses do not overlap.  A plumber does not have the knowledge required to fix septic systems, and we are not equipped to solve plumbing issues.

If you are experiencing Backup, try checking the systems “CleanOut”, a short pvc pipe with removable cap that sticks out of the ground between your house and the tank.

• Contact a plumber if there is no backup in the cleanout.
• Contact a septic company if your tank is over flowing, or if you cannot locate a cleanout.

Deterioration of the concrete septic tank is typically caused by hydrogen sulfide gas. Most deterioration issues are associated with heavy garbage disposal usage as the rotting food creates hydrogen sulfide.  Also, backwash from some water softeners into the septic tank using salt for water treatment can also create hydrogen sulfide.  Since it is a gas, the deterioration occurs above the water line in the tank.

No. Most septic tanks in the area are made of concrete, but there are some that are made of fiberglass and plastic. Some older tanks may be made of metal.

Septic tanks are sold in a variety of shapes and sizes. The size of tank depends on the number of bedrooms and the square footage.   If you do not have accurate records from the installation, we can give you a good estimate of the size over the phone, or measure your tank.

Yes. Access to the inlet and outlet ports of your tank is a must for inspection and maintenance. Risers and childproof access lids can be easily installed at ground level for easy access.

Possibly, but any alteration in the spray area may require a repair permit.  The system is designed to be installed in specific areas and to spray a specific amount of square footage in order to meet TCEQ and local requirements.  Adding spray heads or moving spray heads may not be feasible to meet those requirements.

Any alteration of the system by the homeowner, landscaper, or irrigation company will put the system out of compliance and will be at the homeowner’s expense to bring the system back into compliance.

Don’t panic!  It is usually not an emergency.  Press the silence button to silence the buzzer.  Check the breakers to your system; sometimes short power outages can cause the alarm to activate.  If the light stays on or if the buzzer sounds again, call your maintenance provider as soon as possible.  Never turn the system off.

Although plumbers and septic maintenance providers may seem to deal with the same problems, these businesses do not overlap.  A plumber does not have the knowledge required to fix septic systems, and we are not equipped to solve plumbing issues.

If you are experiencing Backup, try checking the systems “CleanOut”, a short pvc pipe with removable cap that sticks out of the ground between your house and the tank.

• Contact a plumber if there is no backup in the cleanout.
• Contact a septic company if your tank is over flowing, or if you cannot locate a cleanout.

Deterioration of the concrete septic tank is typically caused by hydrogen sulfide gas. Most deterioration issues are associated with heavy garbage disposal usage as the rotting food creates hydrogen sulfide.  Also, backwash from some water softeners into the septic tank using salt for water treatment can also create hydrogen sulfide.  Since it is a gas, the deterioration occurs above the water line in the tank.

No. Most septic tanks in the area are made of concrete, but there are some that are made of fiberglass and plastic. Some older tanks may be made of metal.

Septic tanks are sold in a variety of shapes and sizes. The size of tank depends on the number of bedrooms and the square footage.   If you do not have accurate records from the installation, we can give you a good estimate of the size over the phone, or measure your tank.